Serendib Hotels and Resorts Online System

Information !

You are about to submit your personal information to the recruitment company. Read the job scope, job description, and required qualifications before you proceed.
Kindly get ready the following information before beginning.

  • Your updated CV in pdf format (mandatory)
  • All your personal information
  • You may want to answer questions by clicking the ANSWER QUESTIONS button at the bottom
  • Recent employment contracts, the highest educational certificate in pdf format is highly recommended. (not mandatory)
  • Your photo in standard format is recommended, (not mandatory)
  • Company : Serendib Hotels and Resorts
  • Posted: 2026-06-01
  • Closing Date: 2026-06-12

JOB DETAILS

CENTRAL RESERVATION MANAGER

Job Scope:

Serendib Hotels & Resorts, a leading hospitality group in Malawi, invites applications from suitably qualified and experienced candidates for the position of Central Reservation Manager.  

Job description:

Required Qualifications:
  • Minimum 5 years' experience in a similar Reservations Manager or Central Reservations role within the hospitality industry.
  • Diploma or Degree in Hospitality Management, Tourism, Marketing, Business Administration, or related field.
  • Strong knowledge of hotel reservation systems, channel managers, and OTA platforms.
  • Experience managing reservations for multiple hotel properties.
  • Excellent customer service, communication, and relationship management skills.
  • Strong sales and revenue-generation orientation.
  • Strong leadership, organizational, and team management skills. 

Apply for the post

Accept only PDF, Docx and image formats, below 5MB. Please check your file before uploading
Accept only image formats, below 5MB. Please check your file before uploading
Accept only PDF, Docx and image formats, below 5MB. Please check your file before uploading
Accept only PDF, Docx and image formats, below 5MB. Please check your file before uploading